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Frequently Asked Questions
Do you do rush orders and if so, what is your charge?
Yes, we do. Our rush fee is based on the size and timing of the order. $25 minimum may be waived during off-season.

What's my minimum order?
Our minimum order is 12 pieces. Orders of 24 pieces or more are eligible for a volume discount, and first-time orders of 144 or more are eligible for free shipping within the continental US!

Can I supply my own shirts to be embroidered?
Yes, but your order will reflect one-piece pricing. We cannot however work with some garments due to their construction or material. We will be happy to provide specifics for any items about which you may have questions. Call or email us for details.

Will you do a 1-piece order?
Yes, within certain parameters.

What is screen-printing?
Screen-printing is a process where a design, drawing, or other format is converted to a film, and the film is transferred to a screen. The number of screens for any design is based on the number of colors of the design. Inks are then transferred through the screen to the garment in a proper order to achieve the desired result. The process involves exact pressures, specialized inks, and heat curing to result in a long- lasting design.

What is a transfer?
Like screen-printing special inks are placed on a thin piece of imprinting paper in the order and depth needed for the result. These are then applied on the garment with a combination of heat and pressure, which drives the inks into the garment.

Can I apply a screen print or transfer to any garment or item?
Not always. Some items such as fleece will not work under any circumstances, consider embroidery on it instead.. Items such as tote bags will readily accept screen print or transfer providing the surface is reasonably smooth. In the case of high synthetic content items (nylon, rayon, blends etc.) some items can use the transfer process while others must be directly screen-printed.

What is Digitizing?
Digitizing is a combination of artistic arrangement and computer process that takes a design, photo, drawing etc. and converts it to an embroidery design. That design is then programmed into our computerized machines, to produce the desired result, an age-old process of needle and thread called embroidery.
If my company logo has been embroidered before, can I provide a copy for you to use and avoid the cost of digitizing?
Most likely, yes. If your design has been embroidered elsewhere, a copy should be available. This is easily accomplished through transfer of a disk, or a simple e-mail. We can offer information as to how you can proceed.

Is there a less expensive way than having a design digitized?
Yes. We offer some 15,000 stock designs that we can customize by, add lettering to, or change colors to achieve your unique logo.

Does the embroidered garment require special care?
No. Strong bleach, hot water wash, and very hot dryers should be avoided. We also recommend turning the garment wrong side out to avoid possible damage from other garments, buttons, hooks, zippers, etc.

What should I look for in viewing my design?
Many people make the mistake of analyzing the result of a design in embroidery from a perspective of looking at a book or magazine. Embroidery by its nature will have imperfections that are the result of needle, thread and fabric meeting together in a design. Close inspection will always reveal the imperfections that are simply the "nature of embroidery". In real world application, no one will ever be that close to the design. The finished result should be viewed at the same distance as you would stand when speaking with a co-worker or complete stranger only then can your determine the true impact of your design executed in embroidery.

Does It Cost More To Use Five Colors Instead Of Three?
No. Unlike screen-printing, the number of colors has no bearing on the cost. Screen-printing requires burning a screen for each color, and each screen adds a step to the process. With embroidery, the cost is determined by stitch count, which relates to the time required to sew the pattern. Our embroidery machine can use up to fifteen colors on each pattern without an added charge. Metallic thread is extra.


How Much Will It Cost To Have Embroidery Done?
The four pieces of information we need in order to give you a quote are: 1) How many stitches are in the pattern (we can estimate this when we see your logo or design), 2) How many pieces will be embroidered, 3) What will the pattern be embroidered on, and 4) How many locations will the garment have embroidery added (see below)?

Can You Put My Name On The Sleeve, Or My Girlfriend's Name On The Hood,
Or My Motorcycle Model On The Side Of This Cap, Or My Favorite Saying On ....

Yes! We sure can. In fact, the more creative the personalization, the better we like it! If you want your garment or accessory to stand out from the crowd, personalization is the way to make your garment your very own.

We aim to please……and YOU can have it YOUR WAY!

Custom Embroidery & Screenprinting
5767 Shirley Street • Naples, Florida 34109
Toll Free: 1-888-609-5126
Phone: 239.594.8990 • Fax: 239.594.1486
email: info@ad-expressions.com

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